At Aging UP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information provided when you register for our local number (10DLC) SMS or email communications.

  1. Information Collection

When you sign up to receive SMS messages or emails from Aging UP, we collect the following personal information:

  • Phone number
  • Email address (when requested)
  • Name
  • Any additional information voluntarily shared through text messaging or email communication

  1. Use of Information

We use the information collected through our SMS and email platforms to:

  • Send updates about Aging UP programs, events, and services
  • Provide important notifications to program participants and community partners
  • Answer any questions or provide requested information via text or email

  1. Data Protection

Your personal information is securely stored and accessible only by authorized Aging UP personnel. We do not share, sell, or rent your information to third parties except as required by law.

  1. Opting Out

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. To unsubscribe from emails, click the “unsubscribe” link at the bottom of our emails or contact us directly. Once you opt out, you will no longer receive messages unless you choose to re-subscribe.

  1. Message and Email Frequency

Message and email frequency may vary based on program updates, upcoming events, or communications relevant to your participation in our services.

  1. Message and Data Rates

Message and data rates may apply depending on your mobile carrier. By registering for our SMS service, you agree to be responsible for any charges that may arise from the messages sent or received.

  1. Contact Us

If you have any questions regarding this Privacy Policy or our SMS and email services, please contact us at:

  • Email: info@agingup.org
  • Phone: 916-265-4032
  • Mailing Address: PO Box 293504 Sacramento, CA 95829

  1. Changes to this Policy

Aging UP reserves the right to update this Privacy Policy. Any changes will be communicated through our website, SMS, and email services. Your continued use of our communication services after changes are posted constitutes your acceptance of the updated policy.